Refund policy

CANCELLATION AND REFUND POLICY

We gladly accept cancellations. Please contact us within 12h of your purchase for your order to be cancelled and refunded. After this time your order cannot be changed, as it's already prepared for shipping. 

RETURNS AND EXCHANGES 

At this moment all sales are final and returns or exchanges are not accepted. Please make sure you carefully check all details, product descriptions and photos, and read shop policies before payment. Please contact us if there is a damage or problem with your product, we will be happy to help and resend. 

 

CONTACT INFORMATION

 

For further questions, please send us an email at info@crystolver.com